7th Skin

We accept returns for damaged products. If you're unsatisfied with your item, please contact us to discuss a resolution. We can either send a replacement product or provide a refund.

Before returning your product, please reach out to our customer service team for the correct returns address.

Our refund policy lasts for 5 days from the date of receiving your purchase. If 5 days have passed and you haven't initiated a refund request via email or WhatsApp, unfortunately, we cannot offer a full or partial refund or exchange.

To be eligible for a refund, ensure that your item is returned in its original packaging, unused, and unopened, maintaining the same condition as when you received it. Additionally, please provide a clear photo of the product via email or WhatsApp, showing its condition upon receipt.